Privacy Policy

Edenparks

Confidential Information

EdenParks respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. We use your data to inform you about our progress. EdenParks will not sell your personal data to third parties and will only make it available to third parties that are involved in processing your order.

Whose personal data does EdenParks process?

EdenParks processes personal data of people with whom EdenParks has had, currently has, or wishes to have a direct or indirect relationship. For example:

  • Customers and their employees;
  • People from companies who show interest in our products;
  • Suppliers and their employees.

For what purposes does EdenParks process your personal data?

  • To enter into and maintain a business relationship with you;
  • Without storing your personal data, we cannot deliver products to you and send invoices, or purchase goods and pay invoices.
  • Legal obligation/Archiving purposes: we are legally obliged to store personal data to support, for example, the tax authorities.
  • To send service messages: we send service messages both digitally and by post (e.g. for maintenance, changes to contact persons or details).
  • For promotional and marketing purposes: we occasionally send newsletters to keep you informed of the latest developments. You can easily unsubscribe by clicking on the unsubscribe link included in every newsletter.

What personal data does EdenParks process?

  • First name, middle name, last name - to identify you and to personalize, i.e., to address you correctly;
  • Your (preferably business) email address - so that we can communicate with you efficiently;
  • Company name, street, house number, postal code, city, and country - to correctly identify the business relationship with you (company and location);
  • Language preference (NE, DE, EN) - so that we can contact you in a language you understand.

EdenParks does not intend to collect data from persons under the age of 16. However, we cannot verify whether a visitor is over the age of 16. We therefore advise parents to be involved in their children's online activities in order to prevent data about children from being collected without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@edenparks.eu and we will delete this information.

How does EdenParks handle your personal data?

EdenParks does not sell your personal data to third parties. We only share your address details with parties that we engage for your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data. Your personal data is stored carefully. Within EdenParks, your personal data can only be used by employees who need access to it in the context of the above-mentioned activities.

Your rights as a data subject

  • Information/access and rectification - you can view which personal data we process about you and have it corrected or supplemented;
  • Restriction: If, in your opinion, we process certain personal data unlawfully or incorrectly, you can have that processing restricted (depending on administrative and/or legal exceptions);
  • Right to be forgotten - you can have all your personal data permanently deleted. In some cases, EdenParks may not be able to comply immediately, for example due to administrative (outstanding invoices, etc.) or legal reasons;
  • Objection/opposition: If you believe that we are using your personal data unlawfully or incorrectly, you can notify us (for example, by unsubscribing from the newsletter);
  • Retention period: We do not retain your personal data for longer than necessary;
  • Transferability: You can request your personal data in order to transfer it to other parties.

EdenParks uses its customers' data in the following ways:

  • If you are a customer of ours, we need your name, email address, delivery address, and payment details in order to carry out your project and keep you informed of its progress.
  • We use your email address to inform you and keep you up to date with developments. If you no longer wish to receive this information, you can unsubscribe on our website.
  • Data about the use of our site and the feedback we receive from our customers help us How we protect personal data

EdenParks takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact us at info@edenparks.eu to further develop and improve our site.

Cookies

Cookies are small pieces of information that are stored on your computer by your browser. EdenParks uses cookies to measure the quality and effectiveness of the website without violating the privacy of visitors. You can set your browser so that you do not receive cookies from EdenParks.

Feedback

If you have any questions about EdenParks' privacy statement, please contact us. We will be happy to help you if you would like information about the use of your data or if you wish to change it.

 

This privacy statement has been drawn up with the utmost care. If you still see reason for an addition or if you have a question or complaint regarding your data, please contact us at info@edenparks.eu.

Processing of personal data

When you visit the Website, your computer automatically provides our computers with certain technical data, such as the IP address you are using, the operating system, the internet browser used, and (in some cases) the last internet page you visited. In addition, the personal data that you actively provide to us, such as your name, contact details, and preferences, will be processed.

Purposes of processing

The personal data you provide will only be used for the following purposes:

  • to be able to contact you;
  • to inform you about new products and/or offers
  • to improve the Website and services;
  • to conduct market research.
  • Any other processing of your personal data will only take place if you have given EdenParks your unambiguous consent. This consent may be evident from the mere fact that you have sent a question to EdenParks, whether or not by email.

Electronic newsletters

You can subscribe to the electronic newsletter provided by EdenParks via the Website. At the bottom of each newsletter, you will find a hyperlink that allows you to easily unsubscribe from the newsletter.